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kathleenm72264555
Participant
August 22, 2016
Answered

Licence Verification

  • August 22, 2016
  • 1 reply
  • 390 views

I have downloaded and installed Adobe Pro, but I am unable to open pdf's on my computer and it is telling me that it is verifying my license. Then it tells me it doesn't recognize my email and directs me to my account, where it verifies I do have the account. Can anyone advise?

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Correct answer Adorobat

Hi kathleenm72264555  ,

Try to perform the steps which are given in this link: Activate and deactivate Adobe products  .

If that doesn't resolve the issue, please contact Support here : Contact Customer Care , click Still need help? Contact us.

Thank You,

Shivam

1 reply

Adorobat
AdorobatCorrect answer
Participating Frequently
August 23, 2016

Hi kathleenm72264555  ,

Try to perform the steps which are given in this link: Activate and deactivate Adobe products  .

If that doesn't resolve the issue, please contact Support here : Contact Customer Care , click Still need help? Contact us.

Thank You,

Shivam