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Participant
July 27, 2016
Question

Mac computers do not wake from sleep when Acrobat DC is open

  • July 27, 2016
  • 1 reply
  • 260 views

I installed Creative Cloud a couple of weeks ago and primarily use Acrobat.  However, on my iMac as well as my MacAir, running Acrobat causes my computer to become non-responsive upon waking from sleep and trying to log in.  I chatted with a support rep,@ but that did not resolve the issue.  I was told that case would be elevated to a "higher level" and I'd receive a call within 48 hrs.  That didn't happen either...

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1 reply

Rajashree Bhattacharya
Legend
July 28, 2016

Moving to Acrobat.

Regards

Rajashree