markup appears in text box

Question

I have an issue when using the "Add text box" tool (square with small T inside it):After pasting text from Word into the box, I format the text and the box as I want it. When I move the text box, the contents suddenly lose their formatting and XML markup appears as follows:

- 2012 amendments Selecting Undo has no effect. I have tried removing formatting in Acrobat and Google docs with no change in the result.Has anyone else had this issue? And can I reset the text back to how it was?Thanks for any suggestions.Steven

Adorobat · Answer

Hi soltenvivaTry checking update for Acrobat, launch Acrobat>navigate to Help menu>then select Check for updates.Could you please let me know the version of Acrobat installed on the machine?To check the version of Acrobat, launch Acrobat>navigate to Help menu>select About Adobe Acrobat Is this happening only when you copy text from Word? Have you tried copying text from other application like Notepad/Web Browser for ex.Have you tried adding text box to another pdf file and see if it works without any issue?

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