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Adorobat
Participating Frequently
July 12, 2016

Hi BJ1118 ,

Could you please tell if this is happening in Acrobat only or in other program as well?

Try to open Word and check if you are able to scroll in MS Word.

Check if Scrolling is enable, Open Acrobat>View>Page Display>Enable Scrolling.

Check if any updates available for Acrobat,Open Acrobat>Help>Check for Updates.

Let us know about the results.

Thank You!

Shivam

BJ1118Author
Participant
July 13, 2016

I can scroll within my Adobe Acrobat document itself. I just cannot use the scroll bar when I am in moving around in the comment pane. I could scroll before version XI now I cannot.

Adorobat
Participating Frequently
July 13, 2016

Hi ,

Could you please tell if this is the function(screenshot attached) you are having an issue with?