MultipPick detection

Hi,

Hope suggested solution helped.

Thanks

Also you change the paper size in WIA driver.

- Start scanning and go to WIA dialog

- Now select Document Feeder as Paper source and scan(If you have to scan from feeder)

If you have to scan fro Flatbed

1. you can change the size manually by selecting square boxes available at corners of preview screen and drag them according to your nee

2. if you need any standard size,

- select Document feeder first and

- than any size you want to scan with

- Now select Flatbed again.

It will scan on the size you selected now.

Hope it will resolve your issue. Please feel free to ask anything you want

Thanks.

Hi Michael ,

We apologize for the issue you are facing.

Please share below information to help us identify and resolve the issue ASAP :

OS detail

Acrobat Version

Scanner

1 Sample document

Meanwhile please install the latest update available Help> Check for updates  and try same operation with latest update , hope it resolves your problem

Thanks.