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Mr Heck
Mr Heck
Participant
February 25, 2016
Answered

My Acrobat Pro DC is stuck in "Take a Snapshot" It can't get it to return to capturing text. Have even tried rebooting my computer.

  • February 25, 2016
  • 1 reply
  • 533 views

I've tried the usual - click the blue arrow, double click the blue arrow- reload Acrobat, reboot my computer, turn computer off and on, ask for help

This topic has been closed for replies.
Correct answer try67

It sounds like the file you're working on doesn't contain actual text, just an image with text in it.

If you have Acrobat try running Text Recognition on it, from the Tools panel on the right. If you have the free Reader there's nothing you can do about it.

1 reply

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
February 25, 2016

It sounds like the file you're working on doesn't contain actual text, just an image with text in it.

If you have Acrobat try running Text Recognition on it, from the Tools panel on the right. If you have the free Reader there's nothing you can do about it.

Mr Heck
Mr HeckAuthor
Participant
February 25, 2016

It turns out, this did solve my problem. Although the document is generally a normal PDF, a short stretch of it was an image. After I moved past that area, everything works normally.

Strangely though, even in that section, I am able to select any area for a snapshot. One would expect only the entire area to be selectable.

I tried to click “correct” but there is no such button. However, Thank you for your help

-Dave Heckathorn

try67
Community Expert
try67Community Expert
Community Expert
February 25, 2016

I marked it for you... And glad to hear you were able to figure out what was going on!

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