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October 10, 2016
Question

My laptop did a windows update on the 26th and since that point i have not been able to use my adobe acrobate pro software on my PC

  • October 10, 2016
  • 0 replies
  • 149 views

My laptop did a windows update on the 26th and since that point I have not been able to use my adobe acrobat pro software on my PC laptop (I have Adobe creative suite 4 if that helps). Every time i go to open a pdf I get an error message that says Acrobat is part of a suite and I need to open another programme, like Photoshop, first. Needless to say i have open Photoshop several 100 times (it works perfectly btw) but no luck.

So far:

- I have restored my laptop back to pre 26th of sept - no joy...
- I have uninstalled the whole adobe suite twice and reinstalled it - it says it is fine, but it lies - the error message comes back!

- I have used the Repair acrobat installation in the help tab

- I have tried using the software off line (someone thought it might work)

Anyone have any new ideas to try? Short of throwing the laptop out the window and buying a new one!

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