Skip to main content
Participant
Jun 22, 2016 11:34 PM UTC
Answered

My pdf files no longer print. After pressing PRINT the "Print to File" window comes up and I have to press SAVE AS to go to the next step. Once the pdf is saved it is no longer a pdf but a PRN file. When I try to print the PRN file an ERROR message p

My pdf files no longer print. After pressing PRINT the "Print to File" window comes up and I have to press SAVE AS to go to the next step. Once the pdf is saved it is no longer a pdf but a PRN file. When I try to print the PRN file an ERROR message pops up. I need to be able to print my original pdf files. Please advise.

This topic is closed to new replies. Start a new post to keep the conversation going.
Dov Isaacs
Dov IsaacsCorrect answer
Legend
Jun 23, 2016 5:45 AM UTC

Sounds like you somehow accidentally checked the Print to file option in the Advanced print dialog. Uncheck that and this problem should go away.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

2 replies

Dov Isaacs
Dov IsaacsCorrect answer
Legend
Jun 23, 2016 5:45 AM UTC

Sounds like you somehow accidentally checked the Print to file option in the Advanced print dialog. Uncheck that and this problem should go away.

          - Dov

Translate
- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
Participant
Apr 9, 2021 7:14 PM UTC

Thank you, that simple fix sure solved my problem. I have no idea how the print to file box got checked.

Translate