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Participant
June 25, 2016
Question

My problem is that when I click "Export to Word" all I get is the google tool bar and then "Internet Explorer Has Stopped Working"

  • June 25, 2016
  • 1 reply
  • 341 views

problem:      when I click "Export to Word" all I get is the google tool bar and then "Internet Explorer Has Stopped Working."

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1 reply

Sarojini_Nagar
Participating Frequently
June 25, 2016

Hi jamesl38443327 ,

Sorry for the inconvenience .

Please let us know the workflow as in how you are trying to export to PDF ?

Try navigating to this link and check if you are able to export from here : https://cloud.acrobat.com/exportpdf​ by logging in with your Adobe ID and password.

Also try to clear the cache and cookies from the browser and then try again .

If you doing it through Reader let us know the exact version of Reader you have and the OS version on your system?


Let us knwo if you able to do it using the link .

Regards

Sarojini