Participant

Question

My scanned & saved documents often times save smaller than original. Help?

Forum|Forum|9 years ago
September 10, 2016
4 replies
654 views

My scanned & saved documents often times save smaller than original. Help?

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Adobe Employee

Hi,

We apologize for the issue you are facing. Please share below information to help us identify and resolve the issue ASAP :

1.) Acrobat version

2.) Sample file for which you are facing issue.

To share file follow below steps :

Upload file using link : https://cloud.acrobat.com/send
Generate Anonymous link.
Copy the link generated and post it in the forum.

Test Screen Name

Legend

Ok... you say "when saved the paper size is correct". How are you measuring that?

What Acrobat version do you use?

Test Screen Name

Legend

By what measure - inches or megabytes?

If inches - where do you measure?

If megabytes - why do you care?

What Acrobat version do you use?

tammyp44899701Author

Participant

By measure I mean size. The documents are 8.5x11 inches. When saved the paper size is correct but document on the paper is much smaller than original.

Thanks,