Need to reinstall Adobe Acrobat

Forum|Forum|9 years ago
August 24, 2016
1 reply
641 views

I have a similar problem where I have old hard drives with my Adobe Acrobat on them that have crashed and now when trying to install the program again on this hard drive I continue to get a message that tells me I need a program and serial number to install on this computer. If I am being to vague a reply asking for more necessary information would be helpful.

This topic has been closed for replies.

Jeffrey_A_Wright

Legend

Branching to a new discussion.

Moving this discussion to the Installing, Updating, & Subscribing to Acrobat forum.

Vernonsmith4466 I am sorry you are facing difficulties reinstalling Adobe Acrobat. What version of Acrobat are you install on the new hard drive? What operating system are you using? Was any data or applications recovered from the old drives?

vernonsmith4466Author

Participant

Thank you for replying Jeff. I am installing Adobe Acrobat 11. I am using an Intel Core i5-2400 with Windows. No data was recovered from the old drives and so I am not able to uninstall them on those computers

Jeffrey_A_Wright

Legend

Thank you for the update Vernonsmith4466. The retail installation files for Acrobat 11 are available at https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html.

For details on how to locate your registered serial number see Find your serial number .

If you have any additional questions on how to install Acrobat 11 you are welcome to update this discussion.

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