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need to remove license from computer to move to another PC.

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Community Expert

This is all the information I have and can get about the product. I don't know when/who purchased it, or where the key is. I was asked to move the software from an older laptop to a new laptop.

Good luck with that . Without a legitimate serial number, you're stuck.

Download Pro or Standard versions of Acrobat DC, XI, or X

Nancy O.

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Community Expert

If it was a purchased (perpetual licensed) product, open the application and go to Help > Deactivate.

Creative Cloud products don't use serial numbers. They are activated by your Adobe log-in ID and password. In that case, go to Help > Sign-out.

Nancy O.

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Nancy O'Shea— Product User & Community Expert

gener7

Community Expert

What software and version and for Mac or PC? That way this post can be moved to a product specific forum.

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jayh56000912Author

Participant

This is Adobe Acrobat 10, installed on a Windows 7 Laptop.

This is all the information I have and can get about the product. I don't know when/who purchased it, or where the key is. I was asked to move the software from an older laptop to a new laptop.

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Nancy OShea

Correct answer

Community Expert

This is all the information I have and can get about the product. I don't know when/who purchased it, or where the key is. I was asked to move the software from an older laptop to a new laptop.

Good luck with that . Without a legitimate serial number, you're stuck.

Download Pro or Standard versions of Acrobat DC, XI, or X

Nancy O.

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Nancy O'Shea— Product User & Community Expert

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