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Thom Parker
Community Expert
Thom ParkerCommunity Expert
Community Expert
June 22, 2017
Answered

Never before seen error message

  • June 22, 2017
  • 1 reply
  • 836 views

One of my clients got an error I've never seen before when placing a dynamic stamp that displays a dialog. I confirmed that the issue is not context dependent by running this script from the console window and getting the same error.

app.execDialog({description:{elements:[{type:"ok"}]}})

The error message is: "Couldn't Convert to Express Views"

Has anyone seen this error before or have an idea of what is causing it?

The client is also having issues printing to PDF. Not sure if it's related.

This topic has been closed for replies.
Correct answer Joel Geraci

I've seen it and it was in the same context (a dialog) but not with the same code. I believe it was fixed in an update. I even think I emailed you about it.

1 reply

Joel Geraci
Community Expert
Joel GeraciCommunity ExpertCorrect answer
Community Expert
June 22, 2017

I've seen it and it was in the same context (a dialog) but not with the same code. I believe it was fixed in an update. I even think I emailed you about it.

Thom Parker
Community Expert
Thom ParkerCommunity ExpertAuthor
Community Expert
June 23, 2017

Hmm, you may have. I probably don't remember because it's so rare!! Why Me?

The client is using Acrobat 9 Standard. Everyone in their office is on the same version, but only one computer has the issue. That same computer also has an issue with print to PDF. I suspect a 3rd party app is the problem and it's all related through a memory leak.

So the answer is, don't use that version

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
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