No se abren los pdf en Document Cloud

Question

Hola:Hace unos días que mi Adobe Acrobat Pro no abre los pdf desde Document CloudLa pantalla se queda en blanco. Mis clientes tampoco pueden abrirlos cuando comparto un pdf con ellos. ¿Sabe alguien porqué ocurre esto?

ls_rbls · Answer

If you were on Microsoft Windows, the solution in the link below might work:

https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-can-t-access-the-network-please-verify-your-computers-network-and-try-again/m-p/13346215#M387098

The equivalent procedure on a macOS would be:

https://sscs.uchicago.edu/2021/07/12/deletecachedcredentials/

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