Not able to see chinese text in some of the system

Not able to see chinese text in some of the system & some of the system its working fine. after analysis

Machine which have reader 2015 its able to see chinese charcter & machine which have reader version 2019 its not able to see chinese charcter. error msg "need to install font pack to display properly" ,  we cant ask end user to install the font pack. we trying to embedded font in pdf But its failing. Need your support to embedded the font Using acrobat pro 2015.