Skip to main content
Willi Adelberger
Community Expert
Community Expert
May 13, 2016
Answered

Not possible to write space characters into the fields “Subject & Message” [Send & Track]

  • May 13, 2016
  • 1 reply
  • 664 views
  • Acrobat Acrobat Pro DC 2015.016.20039
  • OS X El Capitán 10.11.4

Problem since last update.

  1. File > Send File > Send & Track…
  2. Choose “Send Personalized Invitations (with detailed tracking)”
  3. Go to the fields “Subject & Message”

Problem: I can write text in both fields, but it is not possible to type any space character. The only workaround I know is to copy outside Acrobat a space character and paste it into via clip board.

Does anybody know how to get the possibility back to write normal.

The keyboard is ok, no problem.

Willi Adelberger

This topic has been closed for replies.
Correct answer AshuMittal9644438

Hi Willi,

We have released a patch today that fixes the issue about spaces/line feed not working in Send and Track. If you are not already updated to the latest patch, simply open Acrobat and visit Help > Check for updates to apply this patch.

More details about this release and bug fixes is available here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-june-02-2016.html

Please give it a try and let us know.

Thanks,

-ashu

1 reply

Rave
Participating Frequently
May 13, 2016

Hi Willhelm,

We are aware of this issue and a bug# 4146719 has been logged for the same.

The workaround at the moment is to write the content on a notepad and then paste it in the message field.

Regards,
Rave

Willi Adelberger
Community Expert
Community Expert
May 13, 2016

That's exactly what I did as workaround.

AshuMittal9644438
Adobe Employee
AshuMittal9644438Correct answer
Adobe Employee
June 2, 2016

Hi Willi,

We have released a patch today that fixes the issue about spaces/line feed not working in Send and Track. If you are not already updated to the latest patch, simply open Acrobat and visit Help > Check for updates to apply this patch.

More details about this release and bug fixes is available here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-june-02-2016.html

Please give it a try and let us know.

Thanks,

-ashu