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patrickr30185665
Participant
September 8, 2016
Question

ocr acrobat xi

  • September 8, 2016
  • 2 replies
  • 650 views

My employee, Brandon keeps getting a message saying that ‘acrobat XI adobe could not perform ocr because this page contains renderable text’ when he tries to OCR a document in acrobat XI. When he tries to OCR the same document on another employee’s computer with acrobat 9 it works fine. Brandon looked online and the only solution he could find was to turn the document into a TIF file. How do I fix this so that he doesn't have to turn the document into a TIF file to perform an OCR?

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2 replies

Lovekesh Garg
Adobe Employee
Lovekesh Garg
Adobe Employee
April 20, 2017

With the latest release of Acrobat DC on 11th April 2017, the issue of error "Page contains renderable text" has been resolved. Go to What's new in Adobe Acrobat DC for more details.

To get the latest product update, click on the menu Help-> Check for updates

Thanks.

Lovekesh Garg
Adobe Employee
Lovekesh Garg
Adobe Employee
September 27, 2016

Hi Patrick,

You are getting this issue as document is already partially OCRed. So when you are trying to run OCR its giving this error to avoid any loss of existing information. We are working on it to handle this kind of situations without loosing existing information. We will inform you once permanent solution is available in Acrobat.

As of now converting this file to images and then run OCR in Acrobat is the only solution.

You can try Fix the OCR error Could Not Perform Recognition in Acrobat . It may help in some cases.

Thanks.

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