Skip to main content
ashleyd43615309
Participant
March 24, 2016
Question

OCR text recognition error

  • March 24, 2016
  • 2 replies
  • 614 views

I am having a problem figuring out the easiest way to search and highlight a pdf file on Adobe Acrobat XI Standard. I am trying to get through hundreds of pages of medical records and I tried doing an OCR but at least half of the pages are coming up as an error, specifically saying "unknown error." The only way I can think to fix it would be to rescan the pages that have errors, but it would take soooo much time. Is there a way to fix this error? Or is there a way to search the pdf file as a scanned doc? Please help!

This topic has been closed for replies.

2 replies

Lovekesh Garg
Adobe Employee
Adobe Employee
March 29, 2016

Hi,

Sorry for the issue you are facing. Can you please provide following information to help us identify and resolve the issue ASAP:

- Acrobat version

- OS details

- OCR output style(Searchable Image or ClearScan)

- Please share 1 sample PDF of a page, where you are facing this issue.

Thanks,

Lovekesh Garg

March 25, 2016

Hi ,

Please refer the following link once and see if that helps.

Fix the OCR error Could Not Perform Recognition in Acrobat

Regards

Sukrit Dhingra