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Participant
Aug 27, 2020 6:54 PM UTC
Question

OLE-Server starts Reader instead of Acrobat Pro

I have an embedded OLE-Object in my database application, wich has been created from a PDF-File.
When I activate the OLE-Server Acrobat Reader DC starts always instead of Acrobat Pro IX.

I have both applications installed and I would better use Acrobat Pro for OLE editing.

How can I control wich application will be activated as Ole-Server ?

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3 replies

Legend
Aug 27, 2020 8:52 PM UTC

Don't mix versions of Acrobat and Reader, it isn't supported. Try with both as DC. 

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HolgerPAuthor
Participant
Sep 2, 2020 6:35 PM UTC

OLE activation starts Reader instead of Pro even with the same major versions (both DC). Uninstall of Reader didn't work. After that OLE activation fails.

After I made a repair installation of the Pro version OLE activation starts Pro - until the next update of the Reader.

Seems like the last installation wins. Bad Behaviour !

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Karl Heinz  Kremer
Community Expert
Community Expert
Aug 27, 2020 7:03 PM UTC

Having Reader and Acrobat with different major version numbers is not supported. You are running with an unsupported configuration, so all bets are off regarding why it's happening. I would recommend to remove Reader from your system, or upgrade Acrobat to the same version as Reader is. 

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