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philipo7266850
philipo7266850
Participant
February 26, 2016
質問

On Acrobat DC when trying to convert a PDF to Word it keeps prompting i have no internet connection although I have!

  • February 26, 2016
  • 返信数 5.
  • 1051 ビュー

On Acrobat DC when trying to  convert a  PDF to Word it keeps prompting i have no internet connection although I have!

このトピックへの返信は締め切られました。

返信数 5

T
Test Screen Name
Legend
July 21, 2017

What exactly happens with the online version?

T
Test Screen Name
Legend
January 29, 2017

I think we can see though that, subscription or no, it says that there is no internet connection. My money is on being blocked by the firewall.

justinb31303029
justinb31303029
Participant
January 29, 2017

I have same problem. It was working fine until the latest update, now says I'm not connected to the internet...

try67
Community Expert
try67Community Expert
Community Expert
January 29, 2017

This is not Acrobat DC, it's Acrobat Reader DC... The two are not the same. You can convert files with the former, not the latter, unless you have a subscription to something like Export PDF.

try67
Community Expert
try67Community Expert
Community Expert
January 29, 2017

If you do have a subscription open this URL in your browser and you should be able to do it there: https://cloud.acrobat.com/exportpdf

T
Test Screen Name
Legend
February 27, 2016

‌And do you have Acrobat Reader, Acrobat Standard or Acrobat Pro?

Bernd Alheit
Community Expert
Bernd AlheitCommunity Expert
Community Expert
February 27, 2016

How did you convert PDF to Word?

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