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Billee Stone
Participant
January 23, 2016
Question

on start up I get popup boxes saying another instance of distiller is running this one can not continue how do I solve this issue please

  • January 23, 2016
  • 1 reply
  • 2457 views

Hi there, on start up I am getting popup boxes saying another instance of distiller is running this one can not continue how do I solve this issue please - I get about 4-6 of these boxes

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1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
January 23, 2016

Hi Hungry Coeliac,

Try to "Repair Installation" under Help menu.

If issue still persists, try to uninstall the Acrobat completely (Use cleaner tool if on Windows Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs)

Then try to reinstall Acrobat from this link Download Adobe Acrobat products | Standard, Pro | DC, XI, X

Let me know if issue still persists.

Regards,

Meenakshi

    J
    james.fain.WB
    Participant
    November 19, 2019

    I've had a user that keeps getting these prompts. I've uninstalled, ran the acrobat cleaner tool, and reinstalled. After doing so, I'm still getting the prompts.

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