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Billee Stone
Participant
Jan 23, 2016 1:23 PM UTC
Question

on start up I get popup boxes saying another instance of distiller is running this one can not continue how do I solve this issue please

Hi there, on start up I am getting popup boxes saying another instance of distiller is running this one can not continue how do I solve this issue please - I get about 4-6 of these boxes

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2 replies

Meenakshi_Negi
Meenakshi_Negi
Legend
Jan 23, 2016 2:29 PM UTC

Hi Hungry Coeliac,

Try to "Repair Installation" under Help menu.

If issue still persists, try to uninstall the Acrobat completely (Use cleaner tool if on Windows Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs)

Then try to reinstall Acrobat from this link Download Adobe Acrobat products | Standard, Pro | DC, XI, X

Let me know if issue still persists.

Regards,

Meenakshi

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    james.fain.WB
    Participant
    Nov 19, 2019 9:09 PM UTC

    I've had a user that keeps getting these prompts. I've uninstalled, ran the acrobat cleaner tool, and reinstalled. After doing so, I'm still getting the prompts.

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