Outlook Attachment Filenames illegible

Question

I am using Outlook 2010 and Adobe Acrobat XI Pro. When I print an email using File | Print in Outlook, if the email has attachments, they show as icons but their filenames are black boxes with illegible text. Is there a setting I can modify to fix this?

Alternatively, I could use the "Adobe PDF" menu option in Outlook to "Convert to Adobe PDF", however that method does not show the voting (i.e. approve/reject or yes/no) from the Tracking Tab in Outlook, so there is no evidence of the crucial (to me) voting responses.

LianaYada · Answer

Here is an example of what I am receiving on my PDF when I print from Outlook 2010 using the "Adobe PDF Converter" as a printer (have Acrobat XI Pro installed). I was previously using Outlook 2007 with an earlier version of Adobe Acrobat and it worked just fine (email attachment filenames were black text on white background and were truncated after a certain number of characters, but at least they were legible). Is this a function of my Adobe PDF Converter driver, or the version of Acrobat I have, or Outlook 2010?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.