Outlook combines single pages into one document

Forum|Forum|2 years ago
October 12, 2023
1 reply
238 views

Hi Community, we have a supplier that is sending multiple pdfs (one page per file) but outlook seems to be combining these into one pdf with multiple pages. We want one pdf per page. They claim the issue is with us and they are generating the files correctly. Is anyone else experiencing this?

We're using Microsoft Outlook 2019.

Acrobat SDK and JavaScript

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try67

Community Expert

I highly doubt Outlook is doing that on its own. You can try opening it on a computer that doesn't have Acrobat, only the free Reader. If it's still happening there, the issue is almost certainly with how the files are generated by the other side.

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