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maxines51937492
Participant
February 12, 2016
Answered

password protected PDF's

  • February 12, 2016
  • 2 replies
  • 1592 views

I received a PDF file from the bank and tried to open it with my password. It does not work. I went to change the password so I thought but I think it was for the login details only. Now I can not view the statement I need to view. Is there a way of getting new PDF Pass words

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Correct answer AadeshSingh

Himaxines51937492,

PDF file password is setup by the author, one who created the file. There is no way to reset the PDF file password.

I will recommend you to contact our bank, they might be able to help you.


Regards,
Aadesh

2 replies

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
February 12, 2016

Himaxines51937492,

PDF file password is setup by the author, one who created the file. There is no way to reset the PDF file password.

I will recommend you to contact our bank, they might be able to help you.


Regards,
Aadesh

maxines51937492
Participant
February 15, 2016

Thank you for that I will contact the Bank.