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castina15
Participant
October 3, 2016
Answered

PDF files not opening with double-click

  • October 3, 2016
  • 1 reply
  • 1449 views

Mac OSX 10.11.6/Acrobat 10.1.1.

Suddenly pdf files won't open with a double click, I now have to open Acrobat and file>open.

Also, once they're open, they won't close by clicking the red close dot, I now have to go to file>close.

Please do not suggest changing the Open With default in the file info - they are all already set to default to Acrobat.

So frustrating!

This topic has been closed for replies.
Correct answer AadeshSingh

Hi castina15​,

Please install the updates & then try replicating the issue:

Update and patch Acrobat 10.x or Reader 10.x on Windows or Mac OS

Regards,

Aadesh

1 reply

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
October 3, 2016

Hi castina15​,

Please install the updates & then try replicating the issue:

Update and patch Acrobat 10.x or Reader 10.x on Windows or Mac OS

Regards,

Aadesh