PDF Printing Progress Bar Usually Stops - No PDF created
I have an end user running Adobe Acrobat DC (standard) and just in the last few days when they try to print a PDF from an application (like Autodesk Revit) the progress bar comes up, but some of the times it never completes and produces no PDF. The other half of the time the progress bar still never completes but a PDF is produced and is opened. They then have to manually close the progress window.
I can't find any rhyme or reason as to why it is doing this after checking it out for a bit. I have uninstalled and re-installed Acrobat DC with no change. I have updated Acrobat DC to the latest version and no change. I have rebooted the PC several times, no change. I have tried printing with different applications and they exhibit similar behavior.
The Windows Event Viewer shows a couple of odd Application errors pertaining to Acrobat (below), but I'm not sure if these are tied into the issue or not. It seems like these used to be an issue, but have been fixed with an Acrobat update last year. Any ideas on what is going on here? Thanks.
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The description for Event ID 80 from source SideBySide cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest
C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest
C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat.exe
The handle is invalid
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The description for Event ID 33 from source SideBySide cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Adobe.Acrobat.Dependencies,processorArchitecture="x86",publicKeyToken="0000000000000000",type="win32",version="10.0.0.0"
C:\Users\jenny\Desktop\Acrobat.exe
The handle is invalid
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