PDFMaker Files Missing

Forum|Forum|9 years ago
November 1, 2016
4 replies
5937 views

I have Windows 10, Microsoft Office 2010, and Acrobat X installed on my computer. In Word, the PDFMaker Add-in will not stick. Every time I close the application, the add-in disappears and I have to re-activate it each time I open Word. In addition, when I try to combine Word files as a PDF file ("Combine supported files in Acrobat"), an error message pops up that says "Missing PDFMaker files. Do you want to run the installer in repair mode?" If I say yes, the computer goes through the process and then prompts me to restart. Then I go through the process all over again in a never-ending loop. I've checked the location of the PDFMaker files, and they are where they should be: C:\Program Files (x86)\Adobe\Acrobat 10.0\PDFMaker\Office\PDFMOfficeAddin.dll. Any suggestions on a fix?

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Correct answer balam

Hi Kathleen,

It seems the LoadBehaviour of the addin has been altered in the HKEY_CURRENT_USER hive and to enable the add-in you may have to rewrite the LoadBehavior of the add-in in the registry. Please find below the steps for the same.

1. Launch regedit.exe.

2. Go to [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Word\Addins\PDFMaker.OfficeAddin]

3. Set the LoadBehavior to 3.

Regards,

Basma

T

Test Screen Name

Legend

You mean you could send an email from ACROBAT via Outlook? That has nothing to do with PDFMaker. What happens now?

D

deboraf64144687

Participating Frequently

Yes I have been emailing from Acrobat Reader direct through Outlook. From the .pdf I click on email icon and SEND COPY (with .pdf link attached) and it would automatically pull up in Outlook with .pdf attached and I emailed directly from there. Also, I know it is an Adobe/Office issue as I changed the default email in Adobe to my secondary email gmail account and it emailed perfectly fine with .pdf attached via gmail.

D

deboraf64144687

Participating Frequently

Forgot to say, now from the .pdf file when I click on the email icon...nothing happens. It spins like it is going to open up email but nothing happens. I have turned off anitvirus program, made sure popup blocker off too and still nothing.

melissab72137309

Participant

I have had windows 10 since before it went public. never have I had a problem altering or creating or combining files into pdf. today, I keep getting the error and I am NOT HAPPY. I have paid for Adobe for several years and I expect it to work. I have to submit my work TODAY and was NOT able to due to this malfunction.

nathanc20569521