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P
Plain02
Participant
April 1, 2022
Question

PLease cancel my subscription please

  • April 1, 2022
  • 2 replies
  • 161 views

Disappointed been trying to cancel my trial, couldn’tcancel it since a month ago and keep on getting a bill. tried to cancel it via account, tried to contact adobe support no luck no response. I am having sever anxiety dealing with this. Please or the 10th time cancel my trial. I already have a subscription with adobe. I never intended to even try the trial. This is the order number, so please please cancel my trial. I am being charged for a subscription I do not need. My heart is aching from this thank you, appreciate if I get an answer from Adobe..

 

 


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This topic has been closed for replies.

2 replies

try67
Community Expert
try67Community Expert
Community Expert
April 5, 2022

You should contact Adobe directly for help with this issue:
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

T
Test Screen Name
Legend
April 4, 2022

You MUST contact Adobe. We are just customers like you, we can do nothing.

WARNING. IMPORTANT. Adobe will NOT contact you. But scammers might. You have to make the contact. There is no email, no skype, as some replies might tell you.

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