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Participating Frequently
Nov 15, 2021 4:55 PM UTC
Question

plug-ins menu does missing in Acrrat DC

I have a couple of Adobe Acrobat's plug-ins working perfectly fine in a few computers with Adobea Acroat DC installed. However, in one of the computers the "plug-ins" menu does not appear in the toolbar.

Under "Help->>Generate System Report" the plug-ins are listed under "Installed Plug-ins".

How do I make sure the "Plug-ins" menu is activated?

Thanks

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21 replies

Legend
Nov 29, 2021 1:09 PM UTC

Ok, next... on Windows, Acrobat Pro comes in both "32-bit" and "64-bit" versions. Check and compare this on all systems. Plug-ins are not interchangeable, they will be either 32-bit or 64-bit.

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Participating Frequently
Nov 30, 2021 5:29 PM UTC

both are 32-bit versions

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Participating Frequently
Nov 30, 2021 5:37 PM UTC

by the way the plug-in shows in the Installed Plug-ins report.

 

 

 

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Legend
Nov 19, 2021 9:23 AM UTC

Is this problem in an M1 Mac conputer?

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Participating Frequently
Nov 29, 2021 1:03 PM UTC

No. This issue is happening in a windows 10 computer.

 

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BarlaeDC
Community Expert
Community Expert
Nov 18, 2021 4:11 PM UTC

HI,

 

Can you check the simple stuff first, is this checkbox checked:

Preferences -> General

 

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Participating Frequently
Nov 18, 2021 4:50 PM UTC

Hi BarlaaDC,

 

thanks for your response.

the checkbox is not checked.

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