Plugin Unload

Hello,

Recently I've got a lot of complaints about Adobe acrobat plugin unload error in event logs on application closure which not happened before.

Error:

2/1/2019 10:05:12 AM Information Windows Error Reporting  1001 Fault bucket , type 0

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: Acrobat.exe

P2: 19.10.20069.49826

P3: 5c1a8755

P4: MyPluginAcrobat.api_unloaded

P5: 3.4.0.1

P6: 5bb35795

P7: c00001a5

P8: 00711dc0

P9:

P10:

Attached files:

\\?\C:\Users\userName\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\7SLVAM2F\Document.pdf

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER974E.tmp.dmp

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9AC9.tmp.WERInternalMetadata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9E55.tmp.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9E62.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9F3E.tmp.txt

\\?\C:\Users\dlavange\AppData\Local\Temp\WERA57B.tmp.appcompat.txt

\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_Acrobat.exe_9bdafcba6cc317fad52ace0f0e377c4459d00_d720f663_cab_3893a71d\memory.hdmp

These files may be available here:

\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_Acrobat.exe_9bdafcba6cc317fad52ace0f0e377c4459d00_d720f663_cab_3893a71d

Analysis symbol:

Rechecking for solution: 0

Report Id: 2a6cc198-fcd4-48dd-8bca-16176a6a45d3

Report Status: 524388

Hashed bucket:

Cab Guid: 0

Most of the time this happens when user tries to open pdf document from outlook attachments does some actions through plugin and then close document.

In plugin unload function i calls AVAppUnregisterNotification for every callback i created and then destroy it via ASCallbackDestroy.