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Participating Frequently
January 27, 2023
Question

Plugins not working after updating Acrobat DC Pro

  • January 27, 2023
  • 2 replies
  • 1257 views

We are developing plugins in C++.
The plugin stopped working in Ver.2022.003.20310.
The same applies to Ver.2022.003.20314.
Windows 10, 11 Acrobat DC Pro 32bit 64bit
In the folder "plug_ins", create our folder, for example "aaaa",
There are ****.dll and ****.api, and at startup, both communicate and the plug-in starts, but
Communication has become impossible with Ver.2022.003.20310. We also understand Enabling custom policies.

This topic has been closed for replies.

2 replies

Legend
January 29, 2023

Please define the "communication" that stops working. What is communicating, with what, and how?  Why is there a DLL file as well as an API file? Does Acrobat keep working, or hang, or crash?

Thom Parker
Community Expert
Community Expert
January 27, 2023

You do know that there are different 32bit and 64bit versions of Acrobat, and that plug-ins that are compiled for 32bit will not run in the 64bit Acrobat. 

 

 

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
Participating Frequently
January 30, 2023

Of course

Thom Parker
Community Expert
Community Expert
January 30, 2023

Ok then, so what are it specific issues then?  Is the DLL linked or loaded? Is this on the 32bit or 64bit version?  

 

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often