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Participating Frequently
Jan 27, 2023 12:50 AM UTC
Question

Plugins not working after updating Acrobat DC Pro

We are developing plugins in C++.
The plugin stopped working in Ver.2022.003.20310.
The same applies to Ver.2022.003.20314.
Windows 10, 11 Acrobat DC Pro 32bit 64bit
In the folder "plug_ins", create our folder, for example "aaaa",
There are ****.dll and ****.api, and at startup, both communicate and the plug-in starts, but
Communication has become impossible with Ver.2022.003.20310. We also understand Enabling custom policies.

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6 replies

Legend
Jan 29, 2023 1:44 PM UTC

Please define the "communication" that stops working. What is communicating, with what, and how?  Why is there a DLL file as well as an API file? Does Acrobat keep working, or hang, or crash?

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Thom Parker
Community Expert
Community Expert
Jan 27, 2023 3:14 PM UTC

You do know that there are different 32bit and 64bit versions of Acrobat, and that plug-ins that are compiled for 32bit will not run in the 64bit Acrobat. 

 

 

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Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
Participating Frequently
Jan 30, 2023 12:21 AM UTC

Of course

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Thom Parker
Community Expert
Community Expert
Jan 30, 2023 6:13 PM UTC

Ok then, so what are it specific issues then?  Is the DLL linked or loaded? Is this on the 32bit or 64bit version?  

 

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Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often