Skip to main content
Participant
Apr 22, 2020 7:33 PM UTC
Question

Prepare Form formatting not sticking

When I go to my form and adjust properties for the fillable fields (such as turning a field into a date, SSN, or phone number), the formatting only works when I press "preview" in Acrobat Pro.

 

When I save it to my computer and then go to open it as a client would in an email, the formatting is no longer there. What is wrong?

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Bernd Alheit
Community Expert
Community Expert
Apr 22, 2020 8:23 PM UTC

Open the form in Acrobat Reader or Adobe Acrobat. Don't use a PDF viewer which doesn't support this.

Translate