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Participant
April 22, 2020
Question

Prepare Form formatting not sticking

  • April 22, 2020
  • 1 reply
  • 756 views

When I go to my form and adjust properties for the fillable fields (such as turning a field into a date, SSN, or phone number), the formatting only works when I press "preview" in Acrobat Pro.

 

When I save it to my computer and then go to open it as a client would in an email, the formatting is no longer there. What is wrong?

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1 reply

Bernd Alheit
Community Expert
Community Expert
April 22, 2020

Open the form in Acrobat Reader or Adobe Acrobat. Don't use a PDF viewer which doesn't support this.