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Mar 6, 2016 11:09 AM UTC
Question

print to PDF with 11.0 fails with "invalid handle" from ALL applicaitons and "print test page"

Any help with this please, only solution I found in the forum was to change registry entry key for distiller from 11.0 to 10.0 ....

thanks

11 replies

jane-e
Community Expert
Community Expert
Mar 6, 2016 9:34 PM UTC

Print to PDF is usually the last resort for making a PDF. It is not the preferred method if another is available. As Willi said, list the applications.

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Mar 7, 2016 12:37 AM UTC

As I said the problem is with ANY (repeat ***ANY **) application which you can print from i.e. nothing prints to Adobe PDF:

- Pick any application (say Adobe Acrobat for example)

- open any document

- select print

- choose "Adobe PDF" from the list of installed printers

- hit print

- silently refuses to print

Even if you go to Control Panel -> Printers -> Printer Properties and select Adobe PDF and then select "Print Test Page" it refuses to print but at least this time it gives you the error message "Invalid Handle"

In other words the application I am printing from is irrelevant: the problem is with the Adobe PDF print driver!

As an aside the problem (which was in the print driver) has been fixed!

As another question:

@jane-e said: "Print to PDF is usually the last resort for making a PDF. It is not the preferred method if another is available. As Willi said, list the applications."

How are you supposed to create PDFs from applications such as word processor documents if not for Print to PDF???

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jane-e
Community Expert
Community Expert
Mar 7, 2016 1:27 AM UTC

Print to PDF was correct 20 years ago, but it no longer is. Now you should do it from within the software if possible.

In Word, Excel, and PP (2007 and later) there is an Acrobat tab if Acrobat is installed. First click Preferences, because Acrobat and Office are both looking there. Then click Create PDF to generate the PDF.

~ Jane

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Willi Adelberger
Community Expert
Community Expert
Mar 6, 2016 12:35 PM UTC

Which OS?

Which applications?

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Mar 6, 2016 8:47 PM UTC

1: Windows 10

2: ALL applications including print test page from Printer Properties

Thanks

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Willi Adelberger
Community Expert
Community Expert
Mar 6, 2016 9:21 PM UTC

All application is the same like none informative useful input to answer. Name the application which you are using and versions.

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