Pro XI Update issues....

Question

what the heck is happening with pro XI.....I cannot scan a document without an error after uploading the update.

YatharthS · Answer

Hi ,

Please provide the exact dot version of the software & OS installed at your system .

Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

If you are on Windows OS, open Acrobat, navigate to Help menu & repair the installation.

If the issue still persist would request you to check with the different user account to replicate the issue .

Let me know how it goes.

Regards,

Yatharth

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