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Participant
January 12, 2017
Question

Problem running javascript associated with merging FDF data with PDF forms in Internet Explorer 11

  • January 12, 2017
  • 1 reply
  • 1885 views

I have some FDF style PDF forms.  I am trying to open one of them in Internet Explorer. The javascript that adds FDF data to the PDF template and opens it in IE does not seem to working. The IE is set to open the PDF using Adobe Acrobat Reader DC Professional.  The IE version is 11. The PDF open with no FDF data added. Can anyone throw some light on this problem.

Thanks,

Jyothi

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1 reply

Joel Geraci
Community Expert
Community Expert
January 12, 2017

If you're using FDF in a browser, you don't actually add the FDF data to the PDF. Your FDF has a key that points to the PDF that the data gets loaded into so you're actually adding the PDF to the FDF. So if your FDF was properly constructed, you just open the FDF and the PDF will get pulled in by Acrobat or Reader.

If your FDF does not have the F (file) key or it's pointing to the wrong location, you'll need to put a button on the PDF to import the data.

Participant
January 12, 2017

May be I was not clear enough in my previous posting. I am able to open the PDF with data stored in FDF format (key-value pairs) using Adobe Acrobat DC Standard version in IE 11. But  problems are with opening them using IE 11 and Adobe Acrobat DC Professional. Can the 'Manage Add ons ' in IE has something to do with it ? I have Adobe Acrobat DC Standard and my Manage Add on settings with IE11 are like this. It works for me.

But I have a user who has none of the add ons except 'Shockwave Flash Object' in her settings. Could that be causing the problems ?

Joel Geraci
Community Expert
Community Expert
January 12, 2017

IE doesn't handle FDF on it's own so... yes. No Adobe Viewer = No FDF support in the browser.