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Participant
January 15, 2016
Question

Problem Using Acrobat Pro to print to a HP printer

  • January 15, 2016
  • 1 reply
  • 473 views

Starting yesterday, Acrobat Pro has been giving the following error messages when trying to print to an HP printer connected to a home server running Windows Server 2012. First message " The document could not be printed."  After I click OK, the second message is "There were no pages selected to print."  I'm running windows 10 on a laptop with wireless access to the network.

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1 reply

January 16, 2016

Hi ,

Could you please specify the version of Acrobat you are working on?

Please go through the following link once and see if that helps to fix the issue.

https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

Regards

Sukrit Dhingra

Participant
January 16, 2016

Acrobat 9.5 Pro.  I worked through those steps already but they didn't resolve the problem.