Problem with Acrobat DC

Forum|Forum|10 years ago
July 9, 2016
5 replies
882 views

A couple of days ago I decide to update my free version of Acrobat. From the Adobe site I downloaded Acrobat DC Version 2015.016.20039 in English.to run on Windows 7. everything installed OK. Then when using it today I notice that somehow Adobe has made a mistake and I've got a Ukrainian version with menus etc in a language I don't understand. I tried to reinstall my old version but can't because it won't let me because I have a newer versions installed. Also for some reason when I tried to uninstall it, it doesn't.

Has anyone any suggestions how I can get round the problem.

This topic has been closed for replies.

S

SreeharshaC

Legend

Hi Richard,

Could you please let us know from which site you are installing Adobe Reader. is it https://get.adobe.com/reader ?

If you are installing Adobe Reader through above mentioned site then please give us Browser and OS details. so it helps us to debug more on this issue.

Thanks

Sreeharsha

kglad

Community Expert

Mohd Amish and sreeharshac, why are you responding to a thread that's clearly dead?

ie, check the message dates before responding unless you're posting something that you think will help other users that might find this thread.

AshuMittal9644438

Adobe Employee

Hi Keith,

We are seeing more reports around this issue and trying to ascertain the root cause. The questions above from engineering would help us investigate this further.

Thanks,

-ashu

M

Mohd Amish

Adobe Employee

Please Try downloading using the following Link : http://get.adobe.com/reader/enterprise/