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eduardom45148917
Participant
March 28, 2016
Answered

Problems with Acrobat Adobe Pro XI for a Mac

  • March 28, 2016
  • 1 reply
  • 380 views

Hi, I just install Acrobat Adobe Pro XI, in my Mac, but all the time, when I tried to run the program, is sending me a message, that the program didn't install correctly and I have to install it again, I hope you can help me, because if i can't install it, I'll cancel the subscription, thank you

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Correct answer YatharthS

Hi eduardom45148917

Would request you to Please uninstall the Previous version of Acrobat software if its installed on your system .

Please check with the Different user account with the Admin rights to replicate the issue.

Regards,

Yatharth

1 reply

Y
Community Manager
YatharthSCommunity ManagerCorrect answer
Community Manager
March 29, 2016

Hi eduardom45148917

Would request you to Please uninstall the Previous version of Acrobat software if its installed on your system .

Please check with the Different user account with the Admin rights to replicate the issue.

Regards,

Yatharth

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