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claudia stellab63042214
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February 26, 2016
Answered

problems with complement "Acrobat" in Word and Excel (Office 365)

  • February 26, 2016
  • 1 reply
  • 550 views

Hello. I have problems with the complement "Adobe" in Word and Excel in Office 365. I have the paid version of Acrobat DC but seems like an incompatibility between both programs for the complement. However, it works fine in Power Point and Outlook. I already received Microsoft support, but they couldn't solve it. Thank you.

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Correct answer Meenakshi Negi

Hi claudia stellab63042214,

This is a known issue and our team is working on resolving it.

Please refer this KB doc : https://helpx.adobe.com/acrobat/kb/PDFMaker-crashes-office2016-office365.html

Regards,

Meenakshi

1 reply

Meenakshi Negi
Meenakshi NegiCorrect answer
Legend
February 27, 2016

Hi claudia stellab63042214,

This is a known issue and our team is working on resolving it.

Please refer this KB doc : https://helpx.adobe.com/acrobat/kb/PDFMaker-crashes-office2016-office365.html

Regards,

Meenakshi

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