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Participant
October 14, 2016
Answered

Re-Install of prev. downloaded Adobe Acrobat XI Pro Windows after hard drive replacement

  • October 14, 2016
  • 1 reply
  • 487 views

I need to find out how I get another download of my software (Adobe Acrobat XI Pro Windows) so I can re-install it.  I had computer trouble and had my hard drive replaced with a solid state drive but my Adobe XI is nowhere to be found in the new drive.  I still have the original email receipt for the purchase and my serial number?

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Correct answer John T Smith

Download & Install instructions https://forums.adobe.com/thread/2003339 may help

-includes a way to go to a page to download Adobe programs if you don't have a disc or drive

-you will need to enter your original serial number during install for non-Cloud programs

-or kglad links in reply #1 here https://forums.adobe.com/thread/2203126 may help

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
October 14, 2016

Download & Install instructions https://forums.adobe.com/thread/2003339 may help

-includes a way to go to a page to download Adobe programs if you don't have a disc or drive

-you will need to enter your original serial number during install for non-Cloud programs

-or kglad links in reply #1 here https://forums.adobe.com/thread/2203126 may help

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

Participant
October 14, 2016

Thank you, thank you!  I will try that.

Participant
October 14, 2016

I think I've found and downloaded the correct file ~ how exciting!  Thank you for your help!