Skip to main content
A
Apan B.
Known Participant
January 27, 2016
Answered

Reactivation of previously installed Acrobat 8 Pro

  • January 27, 2016
  • 1 reply
  • 917 views

I have Acrobat 8.1 Pro. The software has started me giving trouble stating it requires activation. I bought this software several years ago and I have original box with serial number. I have re-installed the software and entered the serial number. Whenever, I tried to make PDf from my AutoCad drawings - off and on it will not print stating the software requires activation. After repairing - the software will work for a week or so and then it will quit. There are times when I try to down load PDF files from the net - it will do the same thing. When I tried to register - it says we are unable to contact Adobe to register your product. Only thing, when I re-install the software - I did deactivate the software. I am afraid - I may not be able to re-install the software because of being older version. I am not sure Adobe will activate this older version.

Can somebody advice me whether I could deactivate the software when removing it and I will be able to re-install the software and shall be able to activate 8.1 Pro?

I do not want to spend $450 for Version XI. I need help.

Thanks.

This topic has been closed for replies.
Correct answer AadeshSingh

Hi Apan,‌

Yes, it can be activated again. Make sure you have deactivated it correctly & you have the correct serial key to activate it.

Regards,
Aadesh

1 reply

AadeshSingh
Community Manager
AadeshSinghCommunity Manager
Community Manager
January 28, 2016

Hi Apan,

To deactivate Acrobat, open Acrobat navigate to help menu & select Deactivate/SignOut.

Acrobat 8 is really an old version & is be compatible with latest operating systems, so make sure you are using it in a compatible environment to make it fully functional.

Regards,
Aadesh

    A
    Apan B.Author
    Known Participant
    January 28, 2016

    Aadesh:

    Thanks for responding. I am running Windows XP as my OS and 8 is compatible with it. My question is if I deactivate the software during removal and re-install it - will ADOBE activate this older version?

    AadeshSingh
    Community Manager
    AadeshSinghCommunity ManagerCorrect answer
    Community Manager
    January 28, 2016

    Hi Apan,‌

    Yes, it can be activated again. Make sure you have deactivated it correctly & you have the correct serial key to activate it.

    Regards,
    Aadesh

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices