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roberts16384266
Participating Frequently
March 3, 2021
Question

Reader 64-bit crashes after loading with plugin

  • March 3, 2021
  • 1 reply
  • 808 views

I have a key to sign my application for use in Acrobat Reader. I have had a working 32-bit plugin for some time and recently upgraded my project for use with the new Acrobat Reader 64-bit version.

 

I have added the 64-bit configuration to my project and am able to successfully build. I am then using the 64-bit signtool.exe supplied in the latest version of the SDK to sign my plugin using my existing keypair and cert. When acrobat is opened, the plugin loads and I do not get the "Invalid Plugin Detected" message, however shortly after opening the application crashes. I have tried the same process on the latest "BasicPlugin" in the SDK and the same thing happens.

 

Everything is still working when built for 32-bit using the new 32-bit signtool.exe. Is anyone seeing a similar problem? Any help would be really appreciated.

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    1 reply

    R
    Adobe Employee
    RavinderD
    Adobe Employee
    March 3, 2021

    Hi Robert,

     

    You need to first generate new key pair using 64-bit signing utilities(Makekey) , get new certificate for 64 bit by sending public key to Adobe and then sign your plugin using 64-bit Signplugin uitlites.

     

      R
      roberts16384266Author
      Participating Frequently
      March 4, 2021

      Thanks @RavinderD

      M
      Maninder23533676chwe
      Participant
      March 23, 2022

      I'm in the same boat, just want to confirm if there is an easy way to ask for a certificate for 64 bit when we already have a 32 bit certificate? Or do we have to go through the whole process of applying for a new certificate?

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