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CanadaDan_
Participant
June 2, 2016
Question

Reader DC - ability to run as administrator

  • June 2, 2016
  • 1 reply
  • 730 views

Use case: due to poor tech support, my win 8.1 laptop is unable to print from any application unless that app is run as administrator.  While inconvenient, it works. 

Problem: unable to run Reader DC as Administrator on Win8.1.

Problem Detail: The Reader UI comes up when I click regular, but when right click - run as administrator, only a background process is spawned (no foreground UI appears).  Once a background process is spawned, I can no longer open Reader the regular way  But if I end all Reader background tasks, then I can open Reader the regular way again.

Attempted Fixes:

Help - repair installation done, but still have problem.

Rebooted and still same problem

Windows 8.1 has all the latest windows updates.

Reader DC version 2015.016.20041

Suggestions?

This topic has been closed for replies.

1 reply

Sarojini_Nagar
Sarojini_Nagar
Participating Frequently
July 18, 2016

Hi CanadaDan_ ,

Try creating a new Admin user account and check if you face the same issue .

Refer this link for creating a a new user account : Adobe troubleshooting: Creating an admin account in Windows

Let us know if this helps.

Regards

Sarojini

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