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Chevy369
Participant
October 25, 2016
Answered

Reinstall

  • October 25, 2016
  • 1 reply
  • 452 views

Back in 2014 I purchased the "Acrobat" programme from you to run from a 32 bit computer.

Just a few days ago I bought a 64 bit computer, but now I'm not able to install this programme.

Could you please help me solve this problem ?

krgrds, Jens

This topic has been closed for replies.
Correct answer kglad

your serial number consists of 6 groups of 4 numbers, Find your serial number

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 25, 2016

what's your os?

which acrobat did you purchase?

what's the problem?

C
Chevy369Author
Participant
October 25, 2016

Changed from WIN7PRO 32 bit to WIN7PRO 64 bit.

Bought the "Acrobat XI".

Downloaded the software, but it would'nt recognise my serialnumber.

Thanks for the quick reply

2016-10-25 18:10 GMT+02:00 kglad <forums_noreply@adobe.com>:

Reinstall created by kglad <https://forums.adobe.com/people/kglad> in *Installing,

Updating, & Subscribing to Acrobat* - View the full discussion

<https://forums.adobe.com/message/9090558#9090558>

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 25, 2016

your serial number consists of 6 groups of 4 numbers, Find your serial number

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