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gilatr57462394
Participant
August 4, 2016
Question

remove a licence from a user and assign it to someone else

  • August 4, 2016
  • 1 reply
  • 785 views

Hello,

I have 4 users with assigned licences of Acrobat DC Pro, but now I would like to remove 1 user, and assign the licence to someone else.

How do I do it?

Thanks,

GRE

This topic has been closed for replies.

1 reply

Doug Hanna
Inspiring
August 4, 2016

Read the EULA to make sure you can do this.

Unlicense the user in question (look under the Help menu).

Make sure that the license has been deactivated.

Install and activate the new user.

Call Adobe support if you run into problems.

Doug

gilatr57462394
Participant
August 4, 2016

Thanks, I've just found out that I can remove a licence only by using Internet Explorer but not Chrome. I use Windows 10/