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2 replies

Doug Hanna
Inspiring
August 4, 2016

Read the EULA to make sure you can do this.

Unlicense the user in question (look under the Help menu).

Make sure that the license has been deactivated.

Install and activate the new user.

Call Adobe support if you run into problems.

Doug

gilatr57462394
Participant
August 4, 2016

Thanks, I've just found out that I can remove a licence only by using Internet Explorer but not Chrome. I use Windows 10/