Returned Form Response File "Has Different Fields" - Does not match with the other returned forms

Forum|Forum|3 years ago
August 3, 2022
1 reply
927 views

I am collecting data from a form I created and sent out to several recipients. I have created the response file and have correctly added Returned Forms. My issue is that for two response forms, it appears that the participant somehow changed the field names, and for these two sets of data, they "have different fields." I need the data from all data sets to align properly, otherwise I cannot do the appropriate analysis of the information. Is there a way to fix this? Is there a way to fix the field names on the returned form so that it matches with the rest of the other returned forms' field names?

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T

Test Screen Name

Legend

What file format is returned to you? PDF, FDF, XFDF...?

Have you examined the actual data in these problem cases?

A

AH12345678910#Author

Participant

The file is returned in PDF format. If I open the file directly, the form looks identical to what was distributed. The data that they supplied all looks accurate on the physical document. The issue becomes when I add that data to my response file, the fields do not match with the rest of the data that was added, despite the forms (that were distributed and returned) being identical.

try67

Community Expert

It might look the same, but that doesn't mean it's actually the same. Do you see the same fields when you go to Prepare Form mode as in the original file?

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