right click menu missing in windows 10

Forum|Forum|9 years ago
September 8, 2016
2 replies
8504 views

Right click menu to convert to pdf is missing, yet there is still the spaces for the menu description and if blindly clicking on the blank area the functionality works.

Any idea how to restore the descriptive text?

Windows 10 pro 64

Adobe Acrobat 9.0 Pro Extended

This topic has been closed for replies.

E

Eston5EFC

Participant

I finally found a solution. All you need to do is uninstall the adobe acrobat and once completed, delete any file associated with the acrobat dc. search for hidden files and make them visible and go to your user data and search for any adobe acrobat associated files and delete them. finally, install your acrobat again

J

Jeff29839950qfis

Participant

Try this:

First open the installation location of Adobe Acrobat PRO.
This differs per version x86 (32-bit) or x64 (64-bit).
If you have chosen the default installation it can be in 2 different places.
- 32-bit (x86)
"C:\Program Files\Adobe\Acrobat 10.0\Acrobat Elements\ContextMenu.dll"
- 64-bit (x64)
"C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat Elements\ContextMenu64.dll"

Then use regsvr32 to register the context menu DLL

regsvr32 "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat Elements\ContextMenu64.dll"

https://baswijdenes.com/fix-adobe-acrobat-pro-context-right-click-menu-missing/

try67

Community Expert

Acrobat 9 is not compatible with Windows 10.

T

Thaddeus1820Author

Participant

I would agree to that, but it was working last week.

try67

Community Expert

Did you update Windows by any chance? Anyway, this is exactly the risk of running an application in an incompatible environment. It can stop working or have all kinds of strange problems without a clear reason.

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