Right click to Combine no longer combines Word Files

Question

The function works to combine PDF or even TXT files

Any group of files with WORD DOC, DOCX, RTF files will fail if I select them and choose "Combine files in Acrobat"

The combine screen opens but then after I click Combine Files it beeps and says Error during processing (file skipped) then when its completed the screen gets an error "No PDF file was created because Acrobat encountered an unidentified error"

Windows 7

Adobe Standard XI (11.0.17)

Office 2010 SP2

Originally we had Office 2013 running on this computer and the combine worked

We had other issues with Office and removed 2013 completely and reinstalled the original version of 2010

Since then this function does not work.

I have turned off security and ran repair installs on office and adobe standard

Please advise.

MackinacMan · Answer

I have a similar issue.. this is Adobe Acrobat XI Hi. right clicking a word file does not give you conversion option. and you have to go to the directory above it to get any options, then it tells you that it needs more files and that I am not an administrators. I know this works because I've used it before. the adobe tab is on the word ribbon and that part seems to be ok. Excel though converts with no problem, but the option for one file is not on the right-click I am the only user and the administrator as well. I too have uninstalled, repaired etc.,

What gets me is that this used to work, perfectly!!! No matter what I do to the user accounts, it says I don't have permission as administrator, when Windows 10 User accounts says I do.....Creates PDF in Word without a problem...

Windows 10, Word and excel 2013, Adobe I version 11.0.17.9

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded