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Participant
October 2, 2016
Answered

safari conflict adobe acrobat installation

  • October 2, 2016
  • 1 reply
  • 446 views

Hi, I'm trying to download my free trial of adobe acrobat and I keep getting an error message to close down Safari.  Everything is closed! I've shut down and rebooted and still nothing.  I checked other threat with suggestion of Application > Utilities > Activity Monitor but I don't have the safari notifications subfile so those instructions don't appear to work either.  Please help!!

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Correct answer kglad

look for acrobat or adobe reader processes and close them.

uninstall acrobat and adobe reader.

then restart your computer and retry installing

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 2, 2016

look for acrobat or adobe reader processes and close them.

uninstall acrobat and adobe reader.

then restart your computer and retry installing