Save Date on the file created after a scan is wrong.

Question

If I scan anything with Adobe DC it saves it with a file date in 2000. It is now 2016. eg. File created today (Oct 4, 2016) is dated May 25, 2000.

My "Scanner" is an HP CM1312 and its internal date and time are correct. Only DC does this, all other programs save with the correct system time.

Any help will meet with appreciation.

Lovekesh Garg · Answer

We apologize for the issue you are facing. Can you please provide following information to help us identify and resolve the issue ASAP.

- Exact Acrobat version you are using

- OS detail

- Share a sample PDF where you are facing this issue. (https://cloud.acrobat.com/send )

Please try few things like

- Make sure system's date is correct

- Create a PDF from Create PDF tool from any path other than scanner, and verify the creation date

Thanks.

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